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    Covid-19 Information


    New Visitor Guidelines
    commencing Monday 1st August 2022

    Due to the increase in COVID-19 cases within the Sunraysia Region, we will be asking all patient visitors (aged 12 months and over) to do a
    Rapid Antigen Test (RAT) on-site before visiting any patients. 

    This test will be given to you by our staff when you arrive.
    You will be asked to wait in the designated waiting area for 15 minutes before being advised by our staff of your result and what you need to do next. 

    This waiting area is located just outside the hospital’s main entrance and while heating will be available, please consider the need to dress accordingly. 

    To make sure the test is as accurate as possible we ask that visitors do not eat or drink anything 30 minutes before arriving. 
    An invalid result will require re-testing.

    We would also like to remind visitors, if you are unwell with even the slightest of symptoms, that you do not attend the hospital. 
    Consider asking another family member or friend to visit your loved one – just to be safe. 

    Thank you.

    Important information before you visit

    All visitors will be required to follow strict conditions in accordance with the Victorian Government Health Directives. 

    • Be screened and check in using the Victorian Government Hospital QR Code Service
    • Be temperature checked on entry
    • Provide evidence of at least 2 doses of COVID-19 vaccine to our front entry team.
    • Complete a Rapid Antigen Test (RAT) on entry if unvaccinated (or proof of vaccination unable to be provided).
    • Wear an N95 face mask (will be provided if required). These must be worn correctly, covering both nose and mouth, throughout the visit.
    • Children 8-17 years must wear a surgical mask as a minimum (we will provide visitors with the option of an N95 if desired)
    • Children under 8 years are encouraged to wear a surgical mask if possible

    Entry will not be permitted if a visitor is:

    • unwell, including a fever
    • awaiting a COVID-19 test result
    • been identified as a close or household contact requiring isolation
    • required to self-isolate or quarantine (eg returned from overseas)
    • returned a positive RAT at entrance screening
    • is COVID positive

    Please note: exemptions will be provided on an individual basis in accordance with the Victorian Government Health Guidelines.

    While in the Hospital, visitors are asked to keep our vulnerable patients safe by:

    • attending to good personal hygiene, including regular hand hygiene and covering coughs and sneezes.
    • keep your mask in place, covering both nose and mouth. 
    • minimise unnecessary movement throughout the hospital
    • refrain from visiting other people in the hospital other than their loved one
    • practice physical / social distancing
    • leave the site immediately if starting to feel unwell or identified as a close contact requiring isolation. 

    VISITOR INFORMATION

    Patients having day surgery may have 1 support person stay with them in the waiting area.  

    A second person may be considered to accompany the patient in certain circumstances on an individual basis (ie. small child)

    Patients undergoing treatment in these areas may have 1 support person attend with them.

    A second person may be considered to accompany the patient in certain circumstances on an individual basis.  

    1 (one) person at any one time may accompany the patient while waiting to be seen and within the Department.  
    A second person may be considered to accompany the patient in certain circumstances on an individual basis.
      
    Masks must be worn by visitors regardless of vaccination status, N95 masks are recommended for all visitors in ED/SSU as this is an extreme risk area.
    Masks will be made available to visitors and patients. 

    ICU remains limited to 2 visitors at any one time due to room size.

    Partners can visit from 8.00am – 8.00pm

    1 nominated person per day for up to 2 hours.

    One person may accompany the patient while waiting and attending their appointment (due to small size of waiting rooms)

    No children are to attend the Specialist Clinic unless they have their own appointment.

    A second person may be considered to accompany the patient in certain circumstances on an individual basis. 

    2 nominated visitors per day during visiting hours.  

    In these exceptional circumstances, the following conditions apply:

    • No limits on the number of visitors in a 24hour period. 
    • No limits on duration of visit

    In these situations, we will work with families and loved ones to determine the best visitation for them and the health service.

    Visitor exemptions are assessed individually in accordance with Victorian Government Health Directives

    Visitor exemptions are assessed individually in accordance with Victorian Government Health Directives.

    Visiting Hours
    10.00am – 1.00pm
    3.30pm – 8.00pm

    1.00pm – 3.30pm is a designated rest period for patients to promote patient rest and healing. 

    Please note:
    New visitor restrictions apply to some areas, please see relevant information for each department on the left
    Any visits outside of these hours will be considered on an individual basis in exceptional circumstances. 

    As Health Services remain a high risk setting, the safety of our patients, visitors and staff remains a priority.  To assist with this, we ask that the public are considerate of our screening processes and restrictions.  We ask that members of the community think carefully about their need to visit MBPH and keep time on site to a minimum.

    further information

    If you have any further questions, please contact DHHS on

    1800 020 080.

    During this period of COVID-19 restrictions it is recommended, wherever possible, that patients are supported to connect with loved ones through audio and video talking and texting. The patient may use their personal phone, computer or tablet to stay connected with their family and friends

    Interpreting services are available for all patients at MBPH

    SERVICE CHANGES

    During this time, some of our outpatient clinics and groups are being delivered via a telehealth service.  Please contact your MBPH Health Professional to discuss if this option is appropriate for your needs. 

    Testing Clinic

    A Public COVID-19 Screening clinic is available via Barratt & Smith Pathology Walk Through Clinic – Langtree Avenue, Mildura. 

     

    ISOLATING

    If you feel unwell, please stay at home and isolate – only leave the house to get your COVID-19 test. 

    Any questions? Please contact DHHS on 1800 020 080

    Covid-19 Information