Covid-19 Information

    Updated 7th October 2021

    All Visitors are restricted from entry
    with the exception of:

    As a parent, guardian or carer of a child who is a patient in hospital
    As a nominated person under the Mental Health Act
    To provide interpreter or informal language support
    For learning to support the patient’s care upon discharge
    As a carer of a patient with a disability
    As a partner or nominated support person of a pregnant woman during labour/birth only
    As a partner or nominated support person of a postnatal woman in the maternity ward (no siblings) between 11am and 1pm 

    Non-essential contractors are restricted from entry

    Other exceptions may be considered for parents of a child in Special Care Nursery / support needs / end-of-life / life-threatening care
    and to be discussed with the Nurse in Charge. 

    Important information for visitors before visiting

    • The ability to maintain physical distancing guidance is a priority (maintain 1.5m and adhere to room density quotient of 1 person per 4m2). To ensure physical distancing is maintained it is recommended that visiting times are coordinated. Each ward may choose how to operationalise this to meet their
    • Families, friends, carers should be encouraged to co-ordinate their visits to avoid a situation where the visitor limit is exceeded. If this occurs they may be unable to see their family member or friend.
    • Visitors presenting with symptoms of COVID-19 are not permitted to visit (see ‘What Visitor Screening is required?’ section below).

    Visitors who are under investigation for COVID-19, who are a close contact of a person confirmed to have COVID-19, or who may be part of a suspected cluster or outbreak are not permitted to visit (see ‘What Visitor Screening is required?’ section below)

    MBPH has prepared single entrances for visitors to enter the hospital. On entry, visitors will be screened for COVID-19 and their details retained for 28 days. Each visitor will be provided with a colour coded sticker indicating they have been screened and registered.

    Visitors must NOT visit the health service if they:

    • Have tested positive for COVID-19 OR are awaiting test results, and have not met the criteria for discharge from isolation; or
    • Have returned to Australia from overseas in the past 14 days, unless they have been granted an exemption by DHHS COVID-19 Quarantine; or
    • Have been contacted by the DHHS or anyone else within the past 14 days, to let them know that they may have been in close contact with someone who has COVID-19 or that they may be part of a suspected cluster or outbreak of COVID-19
    • Have visited a known ‘hotspot’ or exposure site anywhere in Australia within the last 14 days
    • Have a temperature higher than 37.5 degrees
    • Have symptoms of acute respiratory infection such as:
      • fever or chills
      • breathing difficulties such as breathlessness
      • cough
      • sore throat
      • runny nose
      • loss of sense of smell or taste

    All Visitors must complete a QR Code on entry to MBPH and show the Screening Staff before entry is permitted.


    Pick up and drop off only
    One person
    who is picking up a patient following a procedure to present to screening desk with the name of the patient. Screening desk to call DSA and patient will be bought to front desk and escorted to car.

    Under 18 years – one parent/guardian permitted to remain with patient

    Visitors should not wait within MBPH premises during the procedure

    Patients undergoing treatment in these areas may have 1 support person attend with them.

    Density quotient limits or other risk factors will be considered if pediatric patients are attending

    1 (one) nominated visitor for the duration of he patient stay.  
    Children under 18 years may have both parents/ carers present.

    Exemptions can be discussed with the Nurse in Charge.

    Up to 3 nominated visitors per day, one visitor at a time.  Each visit to be a maximum of one hour.  

    Exemptions can be discussed with the Nurse in Charge. 

    Visits outside of visiting times may be considered in exceptional circumstances

    Designated partner is able to visit without limits on the number of visits between 8.00am and 7.00pm.  Other children of the mother and her partner may visit for up to one hour with partner to supervise.  Two additional visitors during 3.00pm – 6.00pm for one hour only, one visitor at a time. 
    We ask that parents manage these visitors.

    Two visitors per day, one at a time.  Each visit to be a maximum of 1 hour. 

    Visits outside of these times may be considered in exceptional circumstances.

    One person per patient only where physical distancing permit

    Medical Imaging patients are advised to attend their appointment alone due to limited space in waiting rooms. Exemptions can be granted as outlined below.

    Where physical distancing is not possible, exemptions may be made if the patient is under 18 years or the patient is over 18 years and requires support

    Visiting Hours:
    To be discussed with the Unit Manager

    A list of visitors is to be discussed with ward managers and provided to screening staff each morning. We will be limited by the number of people who are able to be in a shared space at any one time.

    Up to 4 visitors per day, no more than 2 visitors at one time, with each visit to be a maximum of one hour. 

    Paediatric patients (under 18 years of age)
    2 parents/guardians can visit at any time together or separately.  

    Exemptions to visitor restrictions can be approved for compassionate reasons, end of life care or in life threatening situations. 
    Please contact the Hospital and speak with the Manager of the Ward or Unit you wish to visit.

    Visiting Hours
    11.00am-1.00pm and
    3.00pm – 7.00pm each day

    further information

    If you have any further questions, please contact DHHS on

    1800 020 080.

    During this period of COVID-19 restrictions it is recommended, wherever possible, that patients are supported to connect with loved ones through audio and video talking and texting. The patient may use their personal phone, computer or tablet to stay connected with their family and friends

    Interpreting services are available for all patients at MBPH

    All external contractors will be required to complete a screening tool prior to their arrival at MBPH. 

    Hospital workers are permitted to remain in hospitals for the purposes of their work. Hospital workers include:

    • An employee or contractor of the hospital
    • A student of the hospital under the supervision of an employee or contractor of the hospital
    • A volunteer with specific health service approval to provide goods or services to a patient in hospital
    • A person who provides health, medical or pharmaceutical goods or services to a patient of the hospital, whether on a paid or voluntary basis
    • A person who is a disability worker who provides a disability service to a patient with a disability
    • A person who provides goods or services to keep the hospital in operation, whether on a paid or voluntary basis. This includes union and employer representatives
    • A person required for emergency management or law enforcement in the hospital

    Department of Health and Human Services. (2020) Factsheet for visitors to hospital Coronavirus (COVID-19) update 9 June 2020. Retrieved from: https://www.dhhs.vic.gov.au/health-services-and- general-practitioners-coronavirus-disease-covid-19

    Department of Health and Human Services. (2020) Visiting hospitals in Victoria. Updated 27 September 2020. Retrieved from: https://www.dhhs.vic.gov.au/visiting-hospitals-covid-19

    Public Health and Wellbeing Act 2008 (Vic). (2020) Hospital Visitor Directions (No 15) Updated 22 November 2020


    During this time, some of our outpatient clinics and groups are being delivered via a telehealth service.  Please contact your MBPH Health Professional to discuss if this option is appropriate for your needs. 

    Testing Clinic

    Public COVID-19 Screening clinics are available via the Sunraysia Community Health Service.

    Please contact SCHS on (03) 5021 7653 even if you have only mild symptoms.


    If you feel unwell, please stay at home and isolate – only leave the house to get your COVID-19 test. 

    Any questions? Please contact DHHS on 1800 020 080

    Covid-19 Information