From the initial greeting at our new concierge desk, to assisting our patients, their families and visitors to easily find their way around the hospital, our volunteers play an essential role within the organisation.
Whether it is making tea for patients receiving treatment in the Oncology and Dialysis department, printing pamphlets and information packs to assist our staff in Midwifery, or assisting with our trolley service to the Wards, our volunteers greatly enhance the quality of the service that we are able to provide to our community and make an enormous difference to the day-to-day lives of the patients that they serve.
A “concierge” service is now greeting visitors to Mildura Base Public Hospital.
An enthusiastic team of trained volunteers is on board to staff the concierge desk, inside the main hospital entrance, between 8:30am and 4:30pm each weekday.
Our concierges are on duty to meet and assist hospital visitors, helping them to get their bearings and know where to go or who to see.
The idea came from the Hospital’s Community Advisory Board and was implemented with funds raised by the Mildura Harness Racing Club at its Pacing Cup Carnival last year.
How to become a volunteer at MBPH?
Due to COVID-19, MBPH’s volunteer program is on hold. We will provide more details around the recommencement of the program as they come to hand.