Privacy Policy

Together Creating a Happier Healthier Northern Mallee

What information does MBPH collect about you?

When you become a patient of Mildura Base Public Hospital, a medical record is created. This includes information such as your name, contact details, information about your health condition and the treatment you are given. Every time you attend or have contact with MBPH, new information is added to your record.

Why do we collect your information and what do we use it for?

We collect personal and medical information to provide you with the best possible care and treatment. Your medical record allows those involved in your care to have a complete picture of your medical history.

Other uses may include:

  • Internal teaching and research purposed with all personal details removed
  • Evaluating, planning and improving MBPH services.

When is your information shared?

If you are in hospital, we may tell your relatives and friends where you are and what your general condition is if they call or visit, unless you advise us not to.

We may need to share your information for your ongoing care.

People who may need this information include:

  • Your GP or referring doctor
  • Community nursing or council services
  • Clinicians from other hospitals.

Common types of information we securely share with other health professionals include:

  • Discharge summaries
  • Test results
  • List of medications
  • List of ongoing appointments
  • Special needs.

We may also need to share your health information with Ramsay Health Care as the former operator of Mildura Base Public Hospital if requested by Ramsay Health Care, in order to comply with our legal and contractual obligations.

How is your information protected?

Mildura Base Public Hospital and its staff comply with strict privacy laws, policies and protocols relating to the collection, use, disclosure and storage of patient information.

It is a legal requirement to protect patient health information and comply with the Health Records Act 2001 and other relevant legislation relating to confidentiality and privacy.

All staff must adhere to the Health Privacy Principles detailed in the Health Records Act. This applies to all Mildura Base Public Hospital staff, contractors, volunteers and students. Only authorised personnel are allowed to access your information.

We conduct routine checks and monitor access to make sure our privacy policies are followed.

If you have any questions about your information and privacy, please contact us or call us on (03) 5022 3303.